Returns Policy


Plump Media will only accept product returns and provide you with an exchange or refund if the product is faulty, is not of acceptable quality or does not match our product description as required by law.

Please choose your items carefully as Plump Media will not provide a refund or exchange if you simply change your mind or make an incorrect choice when ordering.

Plump Media may elect to return faulty products to the manufacturer’s repair agent to determine the nature of the problem.

We reserve the right not to offer an exchange, refund or repair where the item fault is a result of misuse or neglect.